Adding user experience into the interactive service design loop: a persona-based approach
نویسندگان
چکیده
Adding user experience into the interactive service design loop: a persona-based approach Djilali Idoughi a , Ahmed Seffah b c & Christophe Kolski d a University A. Mira, LMA – Faculté des Sciences Exactes, Béjaïa 06000, Algeria b Department of Computer Science and Software Engineering, Concordia University, Montreal, Canada c Department of Information Systems, HEC, University of Lausanne Suisse, Switzerland d University of Lille Nord de France, F-59000 Lille, UVHC, LAMIH, F-59313 Valenciennes, CNRS, F-59313, France
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عنوان ژورنال:
- Behaviour & IT
دوره 31 شماره
صفحات -
تاریخ انتشار 2012